The entire ReedPOP team is committed to making sure that all of our Fans have an amazing experience. Please take inventory of your needs as they pertain to attending the show. If you will benefit from any of the sections below, our Medical Assistance Program may be for you.
Unfortunately, we cannot guarantee any Signings, Exclusives or seating for Programming and Special Events. Please plan to arrive early and speak with one of our Staff members in each area to check availability.
Who should have a Medical Sticker?
ReedPOP shows provide Medical Stickers to individuals who may have mobility, physical, vision, hearing, cognitive, psychological, invisible or other types of disabilities. We offer a range of assisted services, if you have any questions after reading the below, please get in touch with us.
How do I get a Medical Sticker?
Online, at least 10 days prior to the event: Please fill out an application at the link provided
Onsite: Please go to the Medical Assistance desk located at Registration and one of our staff members will be happy to assist.
This sticker identifies you to Staff, Crew and Security, and indicates that you may need additional assistance.
Please note that the Medical Sticker does not provide admission; you must have a valid Badge.
**Badges with Medical Assistance Stickers are for the use of one individual only throughout the course of Star Wars Celebration Orlando. Badges with Medical Assistance Stickers cannot be redistributed, resold or reallocated. Failure to comply with this will result in revocation of Badge without refund and the inability to attend future ReedPOP events. **
I have a mobility or physical disability, should I apply for a Medical Sticker?
If you answer "no" to any of the statements below or have any of the diagnosed conditions you will most likely require the assistance a medical sticker provides:
- Are you able to move without the aid of an assistive device?
- Are you able to walk 200 feet without stopping to rest?
- Do you have any of the following diagnosed conditions?
- Significant limitations in the lower extremities.
- Any disease or disorder that substantially impairs mobility due to a neurological, arthritic or orthopedic condition.
Can a Medical Sticker be provided to a companion?
Fans that receive the Medical Sticker will also be provided with an additional Sticker for one companion. Please note that the Medical Sticker does not provide admission, and your companion must have a Badge. Medical Stickers do not grant early access to the Show Floor. We cannot guarantee access into Panels, Autographing and Special Events or the ability to skip lines.
I have a hard time standing for long periods of time. Do you provide assistance for queuing to enter the show?
We have a dedicated queue space for those with Medical Stickers requiring special assistance or mobility requirements for arrival before show opening. Please note that this does not provide you early access into the show.
Will this sticker help me get seating in Panels and Screenings?
We provide priority seating for Medical Sticker Fans as available, please be aware that all seating for Panels and Screenings are on a first come, first served basis and we cannot guarantee seating for everyone.
A Fan with a Medical Sticker should plan to arrive to a Panel at least 30 minutes prior to the advertised show time. For all large or popular events please plan to arrive at least 45 minutes prior.
Keep in mind that all of our events are very popular and we want to make sure that you get to see what panel is important to you, so plan accordingly.
What about Autographing and Photo Ops?
The Medical Sticker does not allow priority access to signings at the convention. Autographing Guests often sign for limited amounts of time, and to be fair for all attendees, the Medical Sticker does not allow an attendee to bypass any autographing lines.
If you have a companion, they may wait in line for you. If you do not have a companion, please speak with one of our Staff so that they can facilitate a Line Placeholder for you. We ask that you wait to the side and do not leave the queue area. When your spot reaches the front of the line, you may rejoin for your signing.
Is the Convention Center fully-accessible? Is there Handicapped parking available onsite?
The Orange County Convention Center is fully-accessible with elevators located on the ground level of the building.
The Orange County Convention Center has disabled parking spaces available in the West Building or North/South Building. For details on where the spaces are located and access to the Main Convention Center Building, please visit their website.
Is there anywhere I can rent a wheelchair/walker/cane?
I am deaf/hard of hearing, do you provide interpreter services?
If you would like to request an interpreter, please contact us with your personal information (Name, preferred e-mail, phone number) at StarWarsInquiry@ReedExpo.com. We will be in touch with you to arrange your ideal schedule.
We can accommodate requests up to three weeks before the event please email us before March 30, 2017. Because of demand for interpreters, we cannot guarantee to accommodate your request after that time. Onsite requests for interpreters cannot be facilitated.
Is there anywhere I can store medications that need to be refrigerated?
We have cold storage available for medications on a first come first service basis, however please be aware that space is limited. Speak with one of our Staff Members onsite or email StarWarsInquiry@ReedExpo.com prior to the show for more information.
Are service animals permitted inside the show?
Guide dogs and service animals are also welcome at the show. Animals that are approved to be on the OCCC's premises must be on a leash, within a pen, or under similar control. The owner will be fully responsible for his/her animal(s).
What accommodations do you have for those with anxiety or otherwise-related problems?
If you need a break from the noise and people-people-everywhere, we will have a Quiet Room at the show for you. We will post the location at least 30 days prior to the event. Please be courteous to others when utilizing the space.