Fan Code of Conduct

We hold our show to a very high standard and work extremely hard to make sure we provide a fun, safe and inclusive space for all fans. Additionally, Star Wars Celebration holds its fans to a code of conduct that ensures all fans have a great time and feel comfortable at the show. Please read and follow these quick guidelines before we get together this September.

  1. You must wear your badge at all times (and around your neck) while at Star Wars Celebration.
  2. Be nice and have fun! All of your fellow Star Wars Celebration fans are there to have a good time, so be nice, make a new best friend, give a free hug (with permission) and have a great time! Any behavior that's offensive in public should be kept out of Star Wars Celebration and in the privacy of your own home.
  3. We don’t want anyone to trip and get hurt from stumbling over your outstretched feet, so grab a chair instead of plopping down in the middle of the floor to rest.
  4. We know there are some really awesome cosplayers at the show, but please be courteous of the people around you. Make sure you are not blocking walkways and other areas when you are snapping pics of that awesome group of Stormtroopers. Remember, you should always ask a cosplayer before taking pictures of them!
  5. Star Wars Celebration Staff and Security have the right to ask you to leave Star Wars Celebration and refuse to refund the cost of your ticket if you are behaving in an inappropriate fashion or seen with a counterfeit ticket.
  6. Naked is not a costume. Please wear appropriate (or at least enough) clothing while attending Star Wars Celebration.
  7. Please abide by our weapons policy. In the harsh reality of our times, our security staff and local law enforcement officials will treat anything that looks like a real gun as a real gun.
  8. While we don’t want anyone to lose anything, Star Wars Celebration is not responsible for lost, stolen or damaged property, or for injuries sustained during the course of Star Wars Celebration.
  9. Please do not abuse the convention facilities. This includes putting signs on walls or trash anywhere other than a garbage can, smoking in non-designated smoking areas and a variety of other uncool things. We should all should respect the space.
  10. Announced events and guests are subject to change and/or cancel without notice. Every effort will be made to announce any changes on the Star Wars Celebration website, Official Mobile App and social media channels, but sometimes last-minute changes will occur.
  11. In exchange for the opportunity to register and attend Star Wars Celebration, I hereby grant permission to Reed Exhibitions (a division of RELX Inc.), its employees and agents, to take, use and publish visual/audio/images of me at Star Wars Celebration, and I hereby waive any claim to compensation for use of such visual/audio/images. Visual/audio/images are any type of recording, including photographs, digital images, drawings, renderings, voices, sounds, video recordings, audio clips or accompanying written descriptions. I agree that Reed Exhibitions owns the images and all rights related to them. The images may be used by Reed Exhibitions in any manner or media without notifying me, such as the Star Wars Celebration website, publications, promotions, broadcasts, advertisements, and posters, for advertising or other related purposes. I waive any right to inspect or approve the finished images or any printed or electronic matter that may be used with them.

Security at Star Wars Celebration

The safety and security of our staff, exhibitors and attendees is our priority. We work closely with the venue, corporate security, state, local and federal law enforcement authorities to identify risks, assess them and develop security plans for our events.

Everyone attending Star Wars Celebration should be aware or the following security measures:

  • Security will be onsite at all times to assist you during all aspects of Star Wars Celebration
  • Everyone must wear their Star Wars Celebration badge at all times. This includes exhibitors, vendors, attendees, guests (speakers, talent, artists), professionals, press, staff, and crew.
  • A fully operational security team following our vetted procedures is in place at all times during Star WarsCelebration. Bag checks may occur at Star Wars Celebration.
  • Walkthrough or hand held scanners may be used at Star Wars Celebration
  • Any CCTV in operation at Star Wars Celebration is monitored and recorded
  • Uniformed and undercover security will be in attendance at Star Wars Celebration
  • Uniformed and undercover Police may be in attendance at Star Wars Celebration
  • Canine Security and Detection may be used in or around Star Wars Celebration

Everyone attending Star Wars Celebration is requested to:

  • Keep personal property with you at all times and do not leave any items unattended
  • If you see something, say something. Report anything that looks unusual, suspicious, or out of place to Star Wars Celebration staff or security immediately
  • Remain patient and courteous during security checks and follow the instructions of Star Wars Celebration staff and security at all times
  • Properly dispose of your Star Wars Celebration badge inside the venue or keep it as a souvenir – please do not sell it to scalpers or throw it away in trash cans outside the venue where it could be picked up
  • Carry a valid form of photo ID at all times
  • You as a fan are able to help us improve event security, fan safety and the overall happiness of everyone at or near Star Wars Celebration. While everyone attending Star Wars Celebration knows about costumes and props, the citizens of Chicago may be unaware of Star Wars Celebration and mistake prop weapons for real weaponry. If you have a weapon or prop that might intimidate or scare people, please be mindful of it as you carry it throughout the city streets and on public transit. If you have a weapon that might be misconstrued as a real weapon, please keep it concealed and do not carry it out in the open as you travel through Chicago. We would hate to cause unnecessary panic, upset, or unwarranted calls to 911. We really appreciate you being mindful of this and using common sense when it comes to props and costuming!

Celebration Photo and Video Policy

In exchange for the opportunity to register and attend Star Wars Celebration, I hereby grant permission to Reed Exhibitions (a division of RELX Inc.), its employees and agents, to take, use and publish visual/audio/images of me at Star Wars Celebration, and I hereby waive any claim to compensation for use of such visual/audio/images. Visual/audio/images are any type of recording, including photographs, digital images, drawings, renderings, voices, sounds, video recordings, audio clips or accompanying written descriptions. I agree that Reed Exhibitions owns the images and all rights related to them. The images may be used by Reed Exhibitions in any manner or media without notifying me, such as the Star Wars Celebration website, publications, promotions, broadcasts, advertisements, and posters, for advertising or other related purposes. I waive any right to inspect or approve the finished images or any printed or electronic matter that may be used with them.

Cosplay Prop Policy

Prop weaponry is allowed on the condition that it is comprised of light materials such as foam, cardboard or a lighter wood/wood composite. Reproductions, fake or toy guns are permitted provided they have a brightly colored cap on the barrel. Metal-bladed weapons must be dull and kept in its sheath at all times. Please visit one of our Prop Check stations to have it tagged. Projectile weapons may be brought if the arrow/bolt tips are covered or foam. Please use your common sense - if your prop can be mistaken for a real weapon, do not bring it.

Management shall have sole discretion in any matter that they believe may affect public safety or be important to protect the integrity of the event. Please review our entire weapons policy before attending Star Wars Celebration. Failure to adhere to our policy may result in your item being confiscated or your removal from the show without refund. If you’re bringing, buying or selling something that could maim, damage or cause serious bodily harm, we’re going to take issue.

The following items are forbidden from Star Wars Celebration:

  • Functional firearms (this also includes air soft guns, BB guns, cap guns, paintball guns and pellet guns)
  • Realistic replica firearms (including reproduction, fake or toy guns that can be confused for functional firearms)
  • Functional projectile weapons (including blow guns, crossbows, long bows, silly string, slingshots, water balloons and water guns)
  • Sharpened metal-bladed weapons (including axes, daggers, hatches, knives, kunai, shuriken, swords, sword canes and switch blades)
  • Explosives (including firecrackers and fireworks)
  • Chemical weapons (including mace and pepper spray)
  • Blunt weapons (including brass knuckles, hockey sticks, clubs, nunchaku, baseball bats)
  • Hard prop weapons (including props made of metal, fiberglass and glass)
  • Instruments that cause excessive noise levels like vuvuzelas, grenades, whistles and grenade horns
  • Whips
  • Aerosol mustard
  • Prop weapons will be allowed providing they are composed of foam or cardboard only. Prop firearms are allowed only if they cannot be mistaken for real weapons. The barrel of all prop weapons must be covered with brightly-colored caps. Prop bows will be allowed providing they have soft tips.

At the discretion of Security onsite, the following may be allowed:

  • Plastic and metal shields and lightsabers (excluding Lightweight plastic/PVC props)
  • Toy guns and blasters as long as they do not look like real ones, cannot function or shoot projectiles and have an orange tip on the barrel

Personal Item Policy

Important Star Wars Celebration Queuing Information:

For the safety and comfort of all fans, the following personal items are restricted in all queuing areas at Star Wars Celebration:

  • Folding Chairs, bean bags, stools, or other seats. Exceptions are made for fans requiring ADA accommodations. Please see a crew member if you require assistance.
  • Props, costumes, packages, bags, or other personal items which require an external means of conveyance for entry such as a dolly or rolling bin. If you are a member of a designated fan group and have an oversized prop or costume, please ask a crew member for assistance at the Main Entrance at Gate 41.

For the courtesy of all fans in queuing areas, and to make room for everyone wishing to enter, we ask that you

  • Adhere to all crew and staff instructions and direction
  • Move all the way forward, filling in all the available space
  • Do not sit, lay down, or otherwise take up more room than required
  • Refrain from holding spots in the queues for others – we recommend all parties in a group arrive together

Other important information:

  • Overnight queuing is not permitted at Star Wars Celebration.
  • Queuing is permitted for the Star Wars Celebration Exhibit Hall beginning at 8am Thursday, and 6am Friday – Monday.
  • Queuing for the Celebration Stage at Wintrust Arena begins at the time advertised on your panel lottery confirmation.
  • Backpacks, Small Bags and Purses are permitted at Star Wars Celebration and the Celebration Stage at Wintrust Arena but will be subject to proper inspection.
  • Please note: entry into a panel lottery is required for morning entry into the Celebration Stage at Wintrust Arena.

Anti-Harassment Policy

Star Wars Celebration has a ZERO TOLERANCE POLICY for harassment of any kind, including but not limited to:

  • stalking
  • intimidation
  • offensive verbal comments
  • physical assault and/or battery
  • harassing or non-consensual photography or recording
  • sustained disruption of panels, signings, and other events
  • bathroom policing
  • inappropriate physical contact
  • unwelcome physical attention
  • hate symbols

in relation to, but not limited to:

  • race
  • color
  • national origin
  • gender
  • gender identity
  • gender presentation
  • sexual orientation
  • age
  • body size
  • disability
  • appearance
  • religion
  • citizenship
  • pregnancy

To report an incident during the show via the Star Wars Celebration App, tap the Anti-Harassment Policy icon and follow the steps under Report Harassment. Please fill out the form in as much detail as possible so we can address the situation immediately and thoroughly. If you're still in the area where the incident took place and it's safe to stay where you are, our security team will meet you there.

If a person engages in harassing behavior, Star Wars Celebration staff will take prompt action in any form they deem appropriate, including expulsion from Star Wars Celebration with no refund. Our policy applies to EVERYONE at the convention. Exhibitors, fans (attendees), speakers, guests, professionals, press, staff, volunteers, and security are all subject to our anti-harassment policy.

Anyone can report harassment. If someone’s behavior has made you uncomfortable, or if you witness the same happening to someone else, you should immediately contact a Star Wars Celebration staff member, security team or a crew member. You may also come to Star Wars Celebration’s security area for help.

If necessary, we will contact local law enforcement, provide escort, offer a safe place or otherwise assist those experiencing harassment to make sure they feel safe for the rest of Star Wars Celebration.

Remember: Cosplay is not Consent! Keep your hands to yourself! If you would like to take a picture with or of another Star Wars Celebration fan, always ask first and respect that person's right to say no. When at Star Wars Celebration always remember to be respectful, be nice, be cool and be kind to each other.

ReedPOP’s mission is to create a fun, safe, welcoming, awesome event where fans of all kinds can come together and celebrate. We want you to not only have the most amazing weekend ever, but to experience it in an environment where you are safe and accepted. As fans ourselves, we understand the importance of creating a safe space for everyone who attends Star Wars Celebration.

Accessiblity (ADA)

Star Wars Celebration is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all of our event amenities. We welcome and encourage all feedback and suggestions in order to improve your experience. The following explains the services provided this year. For any accessibility-related questions, please email us at ada@reedpop.com. We will do our very best to help you have an epic experience. May the Force Be with You!


ReedPOP provides ADA Wristbands to individuals who may have mobility, physical, vision, hearing, cognitive, psychological, invisible or other types of disabilities. An ADA wristband identifies you to Staff, Crew, and Security and indicates that you may need additional assistance.

Please note that the ADA wristband does not provide admission, you must have a valid badge.

**ADA wristbands are for the use of one individual only throughout the course of Star Wars Celebration 2019. ADA wristbands cannot be redistributed, resold or reallocated. Failure to comply with this will result in revocation of your badge without refund and the inability to attend future ReedPOP events.**

We provide priority seating for fans with disabilities as available. All seating for panels and screenings are on a first come, first served basis and we cannot guarantee seating for everyone. Please note: Many panels at Star Wars Celebration require a panel reservation in order to attend. ADA wristbands do not supersede or take the place of panel reservations.

Guests with disabilities should plan to arrive to a panel at least 30 minutes prior to the event.

Keep in mind that all of our events are very popular and we want to make sure that you get to see the panels that are important to you, so please check back often for details on how to secure panel reservations where available and plan accordingly for panels accommodating standby entry or general admission.


There will be an ADA Access Center conveniently located at Fan Services. Here you can:

  • Get your ADA wristband credential.
  • Get your ADA questions answered.
  • Learn about other accessibility services.

Please Note: You must stop here to get your ADA wristband credential.

Wristband Policies

  • ADA wristbands are valid for all days of the event.
  • Please DO NOT remove your wristband for the duration the event.
  • One companion wristband will be issued for each disabled patron; exceptions will be made for families with young children.
  • If a disabled guest wants to switch their companion, please bring the old companion wristband to the ADA Access Center to be reissued.


Service animals are permitted throughout the venue; however, this DOES NOT include:

  • Emotional support animals
  • Therapy animals
  • Companion animals

Pets are not allowed and will be turned away. Only legitimate service animals that are properly trained and under the proper care of their owners will be allowed into the event and provided with the appropriate credentials.

  • All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
  • Service animals must be housebroken and should use the service animal relief area.
  • Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
  • All animals should have legally required vaccinations.


The venue is fully navigable for people with mobility disabilities. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas. We encourage all guests to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the ADA Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.


If you would like to request ASL Interpretation for any performance, please contact us at ada@reedpop.com. Keep in mind, requests must be made no later than 14 days before the event to allow for sufficient processing time.

Requests for Closed Captioning, Braille/Large Font Print, Guided Tours and/or other forms of Effective Communication, should also be directed to ada@reedpop.com.


  • ATMs & Concessions: All ATMs and concessions are fully accessible and located throughout the venue. If assistance is required, please speak with a Star Wars Celebration staff member.
  • First Aid: We have several First Aid locations throughout the venue, indicated on the event maps and in the Mobile App. Professional medical staff can help you with your medical needs at these locations.
  • Special Dietary Needs: Star Wars Celebration will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond the event food service, please contact us at ada@reedpop.com for further information.


The Star Wars Celebration accessibility team will consider any request by a guest with disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

In continually trying to make Star Wars Celebration more accessible we encourage you to contact us at ada@reedpop.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services please reach out to us.

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