Operations
Content
Your Tasks & Order Deadlines
This is the list of key services and suppliers for the show.
To submit an order for a product or service, click on the order form link and fill out the information required.
In order to reduce the amount of unnecessary contract with others onsite please ensure you place your orders in advance of build.
Task
*Compulsary for all exhibitors
Supplier
Anna Valley
GES
DSV
ExCeL London
RX UK
ExCeL London
ExCeL London
GES
GES
ExCeL London
GES
Ops Squad
Ops Squad
Deadline
Friday, 31 March
Tuesday, 14 March
Tuesday, 7 March
Tuesday, 7 March
Friday, 24 March
Tuesday, 7 March
Tuesday, 7 March
Tuesday, 7 March
Tuesday, 7 March
Tuesday, 7 March
Tuesday, 7 March
Tuesday, 7 February
Tuesday, 7 February
Operational Documents & Order Forms
Please click here to view a full list of operational documents and order forms for your reference.
Supplier A-Z
This is a comprehensive list of the Official Suppliers of Star Wars Celebration 2023. If you do not see a supplier's name in this list when you receive correspondence, then you are not ordering from Official Suppliers. Please consult the list below or contact the Operations Team, if you are in any doubt.
AUDIO VISUAL
Anna Valley
CATERING
ExCeL London
CLEANING & WASTE
ExCeL London
FLORAL
OLDACRE FLORAL SERVICES - ExCeL
INTERNET & COMMUNICATIONS
ExCeL London
PIPED SERVICES
ExCeL London
PROMOTIONAL STAFF
Bond Associates
RIGGING
ExCeL London
SECURITY
Gainsborough Events Management Ltd.
SPACE ONLY STAND PLAN SUBMISSION
Ops Squad
WARNING: Unsolicited Marketing Communications
It has come to our attention that our customers are increasingly being targeted by companies claiming to supply exhibitor/visitor/participant lists and details relating to our events and products at a cost. Be vigilant – this data is likely fraudulent. If you receive any such unsolicited offers, please do not respond unless you have checked with us first.
RX Global does NOT sell or pass your data to any third party without your permission.
Logistics: Traffic, Deliveries, Lifting & Storage
Please click here to view full information regarding Logistics (traffic, deliveries, lifting & storage).
Trading Standards
Polite Notice & Reminder for all Exhibitors attending Star Wars Celebration 2023
In order to continue to help the Show thrive and grow, we are taking this opportunity to remind you of the following rules and regulations, which are to be read and complied with by you in conjunction with the terms and conditions of the Dealer or Exhibitor Agreement you have entered into with us:
- IT IS ILLEGAL TO TRY TO SELL ANY COUNTERFEIT PRODUCTS – be sure to have with you or close to hand any and all documentation (i) showing that the good or products you have on display have all the requisite health and safety approvals, notices of provenance, required list of ingredients or consumer warnings; and (ii) proving that you have the right, licence, authority or permission from the copyright owner or their representative/franchisee to offer for sale the goods and products;
- IT IS COPYRIGHT INFRINGEMENT AND USUALLY A CRIMINAL OFFENCE to copy someone else’s work or part of it and pass it off as your own product or artwork and attempt to sell it. Please refrain from such activities. Companies and brands such as Disney, Marvel, Microsoft and Sony are represented at this Show.
- TRADING STANDARDS OFFICERS from the Council will be present at the Show and have strict orders to demand that counterfeit products or goods are removed from stalls or stands and, in serious cases, to close down stalls and stands, without any liability to Star Wars Celebration.
- ·WE ENCOURAGE WHISTLE BLOWERS – if you see anything suspicious on another stall or stand, please do not approach that stall-holder, but please be sure to pass on your concerns to the Information Office or any Star Wars Celebration staff you see, so that we can pass them on to Trading Standards or the Venue or the Event Manager.
Health & Safety
Overview - It is very important that you read this section
We appreciate that some of you may have limited experience with regards to the legal and practical aspects of health and safety management. This section is designed to give you sufficient guidance to discharge your responsibilities. Guidance, however, can only go so far and you have a legal duty to ensure that your operations do not compromise health and safety. Failing to do so can lead to prosecution and other legal sanctions. If you are unsure you are urged to contact the Operations Manager. Please do not leave health and safety issues to the last minute, the earlier we have your information the better the support we can give you.
If you would like to view the safety Site Rules with regards to safe working then please refer to the Exhibitor Portal. A copy of the venue emergency procedures can be found in the below section.
Policy Statement
RX Global aims to set the benchmark standard for managing health and safety in exhibitions. This is not only our moral and legal duty, but it is commercially important for the success of every event. We recognise that our exhibitors rely on us to provide a trading environment on the exhibition floor that is safe and without risks to health. We also recognise that running a public event places a special responsibility on RX Global and extends our duty of care not only to our staff but also to exhibitors, contractors, venue staff and visitors. The Exhibition Director is ultimately responsible for health and safety at the Show. To ensure that all RX Global health and safety obligations are met, the Exhibition Director supported by the Operations Team will:
- Allocate sufficient resources to meet health and safety objectives
- Provide adequate control of health and safety risks arising from our work activities
- Consult with the venue, exhibitors and contractors on matters affecting health and safety
- Provide relevant health and safety information to employees and others
- Ensure all employees are competent to do their tasks particularly with regard to health and safety training
- Ensure so far as is reasonable that the contractors we engage for the show are competent
So far as is reasonably practicable prevent accidents and cases of work related ill health and maintain safe and healthy working conditions.
Risk Assessment
RX Global has carried out suitable and sufficient assessment of the risks associated with this event, details of which can be obtained from the organiser’s office if you so require. However, general risks associated with any exhibition are as follows:
- Multiple contractors working in a single workplace
- Fall from working at heights and working on a live edge
- Objects falling from height or loads falling from vehicles
- Impact injury from moving vehicles
- Structural collapse of seating or an exhibition stand
- Outbreak of legionnaires disease from a water feature
- Food poisoning incident from temporary catering outlet
- Fire
- Major incident and civil emergency
- Excessive working hours
This is an overview and by no means a comprehensive account of the risks involved at this event. It is the absolute duty of all parties to ensure that under the Management of Health and Safety at Work Regulations and other legislation suitable and sufficient risk assessments are conducted on all significant risks. The Management Regulations and associated guidance also requires that risks should be mitigated with a view to achieve maximum reduction in the level of risk within the bounds of what is reasonably practicable. In general terms, emphasis should always be placed on eliminating or reducing risk at source. It must be remembered that personal protective equipment is usually a control of last resort.
There is a template available for your convenience that you can download here.
There’s also extra reading material from the HSE website in the form of the A Brief Guide to Controlling Risk in a Workplace, please click here.
Exhibitors' and Contractors' Legal Duties
As an exhibitor or contractor you have a legal duty of care for the safety of anyone who may be affected by your activities. You are ultimately responsible for all aspects of safety on your stand or work area during the build-up, the open period of the show and during the break down. Where exhibitors contract out the building and finishing of stands you are still vicariously responsible for the activities of your contractors. You can discharge your duties by ensuring that you do the following:
- Appoint a competent person to be responsible for health and safety on site.
- You MUST carry out suitable and sufficient risk assessment of all your activities and obtain relevant risk assessments from your contractors or sub-contractors. Exhibitors must obtain supporting method statements for the building and demounting of your stand. If you have a shell scheme stand the organiser has obtained the shell scheme contractor’s risk assessment on your behalf.
- Ensuring that your staff and sub contractors’ staff working on site are informed of the site rules and health and safety arrangements which are detailed below and you must ensure so far as you reasonably can that they follow them.
- Ensuring that all your staff, contractors’ and sub contractors’ staff are familiar with the venue’s emergency procedures which can be found via the Exhibitor Portal.
- If you have a shell scheme stand the organiser has obtained the shell scheme contractor’s risk assessment so you don’t need to worry about this.
- We only require a risk assessment form for shell scheme stands if your stand is particularly obscure.
Stand Designer's Legal Duties
Stand designers have a legal duty to ensure that the stands are designed to be fit for the purpose intended, structurally sound and safe to build, use and demount without any undue risks.
Items to be submitted to RX Global by Exhibitors, Exhibitor Contractors’ and Organiser Contractors:
- Name and contact details (including out of office telephone details) of the nominated health and safety representative on site.
- A suitable and sufficient risk assessment covering all hazards involved in the build and dismantling of the stand (not required for shell scheme stands).
- A copy of a method statement confirming the nominated health and safety representative on site plus a description of how the stand will be constructed and dismantled (not required for shell scheme stands).
- A copy of the Construction and Dismantling Phase Plan, detailing the contact details of all parties involved in the design, build and dismantling of the stand (not required for shell scheme stands).
- A copy of your stand plans, including height dimensions, any rigged items, construction and material details (not required for shell scheme stands).
- Notification and supporting risk assessments for any activity on your stand that represents a significant risk. This includes but is not limited to the following:
· Flammable substances or naked flame
· Pressurised gases such as LPG
· Hazardous chemicals and substances
· Ionising radiation
· Water features
· Demonstrations
· Visitor treatments - e.g. massage
Please note that all H&S documentation must be specific to the show and specific to the work activities performed by the contractor and clearly state the stand number and client name it refers to.
The method statement must include a name and mobile number of the person responsible for the management of the stand during the build and dismantling periods.
*For companies outside of the UK, please refer to the following EU Directives:
EU Framework Directive 89/391, EU Workplace 89/654, EU Workplace Equipment Directive 89/655, EU Personal Protective Equipment Directive 89/656, EU Manual Handling of Heavy Loads Directive 20/269 and EU Display Screen Equipment Directive 90/270.
CDM Regulations
In preparation for the exhibition we would like to make you aware of UK law that is compulsory for all events in the UK. In April 2015 the Construction (Design and Management) Regulations were revised and now apply to all 'construction' activities in the UK including all those at the event build up and breakdown periods of exhibitions. The result is that you now need to be aware of and deliver your duties as laid out within the regulations for the construction and dismantling of your exhibition stand.
For more information on CDM please refer to the documents and templates that can be downloaded via the Exhibitor Portal.
As part of these regulations it is compulsory for space only stands to complete and submit a Construction and Dismantle Phase Plan. Please refer to the Exhibitor Portal for a template that can be used by the stand designer or contractor."
Personal Protective Equipment
If you are working onsite during the build-up and breakdown periods of Star Wars Celebration 2023, you will be expected to wear appropriate Personal Protective Equipment for the work you are undertaking. You will be checked by security as you enter the building to ensure you have a high viability vest, suitable footwear (no opened toed shoes or heels) and while working you will also be monitored to ensure you are using the correct safety equipment i.e. Goggles, gloves etc.