FAQS

No. The only animals permitted in the Convention Center are service animals. We love animals as much as you, but you are going to have to leave your pets at home. Please feel free to send any cute pics of your animals to the Star Wars Celebration Facebook page. It's highly encouraged!

The entire Star Wars Celebration Team is committed to making sure that all of our fans have an amazing experience. Please take inventory of your needs as they pertain to attending the show. Depending on what you need, our Medical Assistance Program may be for you. ReedPop Shows provide medical assistance stickers to individuals who may have mobility, physical, vision, hearing, cognitive, psychological, invisible or other types of disabilities.

You can pick up your medical assistance Stickers at the ADA Desk at Registration.

If you have any questions or require additional accommodations, please reach out to us at StarWars[email protected]

The safety and security of our staff, exhibitors and attendees is our priority. We work closely with the venue, corporate security, state, local and federal law enforcement authorities to identify risks, assess them and develop security plans for our events.
Everyone attending  Star Wars Celebration should be aware or the following security measures:

• Security will be onsite at all times to assist you during all aspects of Star Wars Celebration
• Everyone must wear their Star Wars Celebration Badge at all times. This includes exhibitors, vendors, attendees, guests (speakers, talent, artists), professionals, press, staff, and crew.
• A fully operational security team following our vetted procedures is in place during Star Wars Celebration. Bag checks may occur at Star Wars Celebration
• Walkthrough or hand held scanners may be used at Star Wars Celebration
• Any CCTV in operation at Star Wars Celebration is monitored and recorded
• Uniformed and undercover security may be in attendance at Star Wars Celebration
• Uniformed and undercover Police may be in attendance at Star Wars Celebration
• Canine Security and Detection may be used in or around Star Wars Celebration

Everyone attending Star Wars Celebration is requested to:

• Keep personal property with you at all times and do not leave any items unattended  
• If you see something, say something.  Report anything that looks unusual, suspicious, or out of place to Star Wars Celebration Staff or Security immediately
• Remain patient and courteous during security checks and follow the instructions of Star Wars Celebration Staff and Security at all times
• Properly dispose of your Star Wars Celebration Badge inside the venue or keep it as a souvenir – please do not sell it to scalpers or throw it away in trash cans outside the venue where it could be picked up
• Carry a valid form of photo ID at all times

If you're hurt, please reach out to Star Wars Celebration Staff and we'll get you help. 

Harassment of any kind, including stalking, deliberate intimidation, unwelcome physical attention, physical assault and battery, will not be tolerated at Star Wars Celebration If it's illegal outside the convention center, it's illegal inside the convention center. Harassment is grounds for removal from the convention without refund as well as potential legal action. We want Star Wars Celebration to be a safe, open and accepting environment for all fans, and if you find yourself victim of harassment at the convention please come immediately to the Security Office or report the harassment via the Star Wars Celebration App and someone will assist you as soon as possible.

At the discretion of Star Wars Celebration Security onsite, the following may be allowed:

• Plastic and Metal Shields
• Lightweight Plastic/PVC Props/Light Sabers
• Toy guns as long as they do not look like real ones, cannot function or shoot projectiles and have an orange tip on the barrel.  The barrel of all prop firearms must be covered with brightly-colored caps. Prop bows will be allowed providing all arrows have soft tips made of foam or cardboard.

If any of the above items are deemed unsafe by Star Wars Celebration Security, they will not be allowed inside the building. They will only be allowed as long as they are deemed safe and will not cause harm onsite.

If you're bringing, buying or selling something that could maim, damage or cause bodily harm, we're going to take issue.

The following items are forbidden at Star Wars Celebration:

• Functional firearms (including air soft guns, BB guns, cap guns, paintball guns and pellet guns)
• Realistic replica firearms (including reproduction, fake or toy guns that can be confused for functional firearms)
• Functional projectile weapons (including blow guns, crossbows, long bows, silly string, slingshots, water balloons and water guns)
• Sharpened metal-bladed weapons (including axes, daggers, hatches, knives, kunai, shuriken, swords, sword canes and switch blades)
• Explosives (including firecrackers and fireworks)
• Chemical weapons (including mace and pepper spray)
• Blunt weapons (including brass knuckles, clubs and nunchaku)
• Hard prop weapons (including props made of metal, fiberglass, PVC, wood and glass)
• Instruments that cause excessive noise levels like vuvuzelas, grenade whistles and grenade horns
• Whips
• Aerosol mustard
• Drones
• Selfie sticks

You as a fan are able to help us improve event security, fan safety and the overall happiness of everyone at or near Star Wars Celebration. While everyone attending Star Wars Celebration knows about costumes and props, the citizens of Los Angeles may be unaware of Star Wars Celebration and mistake prop weapons for real weaponry. If you have a weapon or prop that might intimidate or scare people, please be mindful of it as you carry it throughout the city streets and on public transit. If you have a weapon that might be misconstrued as a real weapon, please keep it concealed and do not carry it out in the open as you travel through the city. We would hate to cause unnecessary panic, upset, or unwarranted calls to 911. We really appreciate you being mindful of this and using common sense when it comes to props and costuming!

Management shall have sole discretion in any matter that it believes may affect public safety or be important to protect the integrity of the event.

Find Star Wars Celebration Staff or Security and we will help you locate your missing party. We suggest that when you arrive at Star Wars Celebration, you and your party pick a location to meet in case anyone does get lost.